LifeCall has three payment plans: month-to-month, quarterly (every three months) and annually (year-to-year). Our systems are easy to connect and activate, and our service is even easier to start — and to stop!

Every family is different and each user has their own individual needs. LifeCall customers who seek the best value generally select the annual pricing plan. Most LifeCall customers, however, have opted to choose the plan that offers the best balance of economy and flexibility – the quarterly plan.

Yes. If you are a current LifeCall subscriber, give us a call – tell us which plan you currently have and which plan you’d like to move to and we’ll cheerfully help you make the switch.

Not a problem. Simply give us a call or send us an email to let us know you’re canceling. We will give you the address to then package and ship the equipment back to our corporate headquarters (We recommend getting a tracking number when shipping the package back to us). Once we receive the equipment back in working order with all components, your account will be canceled, service discontinued and no further charges will be billed to your credit card. Refunds for prepaid but unused months of service past the 90-day commitment period are calculated from the date we test the equipment upon return.

You can cancel any time after the initial 90-day commitment with no penalty at all.

Absolutely. In accordance with our Terms and Conditions, upon cancellation or termination of service, we will fully refund any paid but unused months of service past the initial 90-day commitment, once all equipment has been returned, inspected, and tested.